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terms and conditions
- Due to the perishable nature of our products, once order has been made, no cancellation is allowed. Cancellation might result in 100% of the order being charged.
- For change of delivery time slot, please inform at least 2 hours in advance or immediately upon placing the order.
- A $15 charge for re-delivery due to failed delivery attempt will be applicable.
100% Replacement Policy
With direct access to our private plantations, we know our durians are of the best quality. But on the off chance that you do get a bad durian, we will replace it for you for free!
How to Contact Us
Reach out to us at +65 8683 1800 or drop us an email at hello@thedurianvilla.com. Our customer service agent will strive their best to reply you as soon as possible!